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Home » Shipping, Terms & Info
Shipping, Terms & Info HEADING_TITLE

Please check our main page for the current processing times! (while your order may complete quickly, please allow for the full turnaround time)

{i.e. Mon = day 1, Tues = day 2, Wed = day 3, Thurs = day 4, Fri = day 5, Mon = day 6, Tues = day 7, etc}

{Why we are different}

We are a semi-custom paper goods store.  What makes us different from other stationery companies is that we partner with other talented artists and create fabulous designs in styles suited for everyone!  Our designs are created from our own artwork and/or those of our licensed partners which gives us full design control...colors, fonts and layout can typically be adjusted without any extra fees!  We provide super affordable semi custom goods, now how many companies can say that?

Payment Options

A Touch of Whimsy Designs gladly accepts Visa, Mastercard, American Express, Discover and Paypal. We utilize SSL Technology during checkout to ensure your security and privacy. As required by law, sales tax is added to orders shipping within the state of North Carolina.

When paying with Paypal, you will be taken to a screen to log into your Paypal account. Upon doing so, please click the REVIEW PAYMENT button which will return you to your shopping cart on our site. Your order is not submitted until you click 'Confirm Order'.

Order Processing & Shipping

We are open 24/7 for your shopping pleasure though orders are processed during business hours of 9:00 am - 5:00 p.m. EST Mon-Fri. You will receive an email acknowledgment upon placing your order. Please allow 5-7 business days for your order to be designed and processed. Orders placed over the weekend, after business hours or on holidays will be processed the next business day.  Shipping times will vary based upon the method of shipping you've selected.

Proofs are provided for Invitations, Announcements including Moving Announcements. You'll receive an emailed proof within 3 business days. Please check your spam folder OR simply log into your account to see the link. Your approval is required before these items are processed.

All in-house orders are shipped through the United States Postal System, standard method of shipping is Priority Mail (2-3 days). Shipping upgrades such as Overnight/Express Shipping and In House Rush Service are available. You will receive an email notification when your order has shipped. You may also track the status of your order by logging into your account . Any updates to your order, as well as comments or links to proofs will be noted here as well.

Items that Ship Separately

Some items may be required to ship separately from your order. This will be noted in the product's description, along with the estimated turn around time. Shipping will typically be included in the products price, please read the description for details.

Shipping Rates & Services

Shipping rates are determined by order total for items that ship directly from our studio. Free shipping is available for orders over $100.00 (US Destinations) for these items (PSA items are excluded). The following is a table of our current US shipping rates*:

 

Shipping Options


 

Need it fast? No problem, here are your options:

Express/Overnight Shipping is available at a flat rate. This will reach 'most' US desitinations by next day. You should still allow for standard processing time.

In house rush service is available for time sensitive orders. This service expedites 'processing' of your order, within 2 business days of paid order and/or proof approval, where applicable, (standard transit times still apply) - may not be available during holiday season of October through December.

These shipping options will be displayed to you during checkout. *Orders shipped to Alaska, Hawaii, APO & FPO addresses or U.S. Territories may be subject to additional fees. You will be contacted should this be necessary.

We love our Canadian customers, please contact us directly for shipping quotes or select that option during checkout. You will receive a Paypal invoice for your order which can be paid with a credit card via Paypal! If you're from any other country, please contact us directly to discuss shipping options.

You Shopaholic you!

Did you place your order and now want to add to it? We know, it happens :) If we're shipping to a single mailing address, just email us and we'll be happy to combine orders and save you shipping! S/H will be as if you ordered all at one time. As long as we haven't prepped your order for shipping, you're good to go! (valid on items shipping directly from our studio).

Made to Order

Most products you'll find here are made to order, meaning it is created just for you once you place your order! Because of this, there may be slight variations from the samples you see on screen simply due to font sizes, text placement and such. The sample designs I've listed throughout the site have been implemented to give you the best idea of how your final product will look. Don't worry, I know you'll love it!

Colors On Screen

One of the hardest things to do is to ensure how you are viewing colors on your monitor and how it resembles the actual product. Due to the many differences between monitors and settings, the printed product may differ from how you are viewing it.

Communication is Key

To ensure that you receive all email communication in a timely manner, please add our email to your address book: salesATatouchofwhimsyDOTcom (yes, replace the at and dot for the right characters :) You should also keep en eye on your bulk/spam folder too, just in case. We may need to contact you to discuss your order.

Envelopes

Some note card designs have the option of upgrading to colored envelopes at no additional cost! For these products, I will only offer envie colors that coordinate with the design so you'll never have to worry about picking the wrong color. Some color offerings may change as manufacturers may change shades, etc. but I will make sure it always coordinates!

Packaging & Logos

All orders are professionally packaged with a whimsical touch! I often change the style of packaging I use just because I like to change things up a bit. Even if you're purchasing for yourself, you should feel like you're buying yourself something special (you are after all) but you'll always be pleased with the little touch of whimsy (pun intended!) that our packaging has. Our website address is imprinted w/small text on the reverse side of some of our paper goods (note cards, recipe cards, calling cards, mommy cards, invites/announcements).

Coupons & Discounts

Despite having fabulous prices, we too like a great deal! We're happy to send out coupons to newsletter subscribers and blog readers, as well as, having special sales. Should you have a coupon to use on our site, all you need to do is enter the code in the discount spot provided during checkout and click redeem. Your discount will automatically be applied towards applicable items. See coupon for details. We do limit one coupon per order please. If you're shopping as part of an online party and would like to use your party coupon along with a sale, no problem! Contact your hostess for instructions.

Have a gift voucher? These are different from 'coupons' and do not apply towards s/h. To redeem, follow the instructions given in the email provided OR simply enter the code in the coupon box at checkout. This deposits the voucher into your account. In order to redeem it, during checkout you'll see a checkbox and a question asking if you'd like to apply it towards your order. Check off the checkbox and choose your payment option (even if no balance due). Your voucher will be applied towards your order instantly!

Coordinating Items

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whimsical stationery

A Touch of Whimsy Designs is dedicated to providing whimsical, fun stationery at an extremely reasonable cost. Our high quality merchandise is personally created just for you! We're proud to offer personalized note cards, stationery (stationary), invitations, announcements, stickers, luggage tags, memo sheets, gift tags, calling cards, mommy cards and more! Our designs are perfect for baby, wedding, party, kids, adults and holiday. Custom and coordinating designs are available as well. Sit back, relax and enjoy your whimsical adventure...Happy Shopping!

All designs and images contained throughout our website are copyrighted works of A Touch of Whimsy Designs and it's licensors. Reproduction and/or duplication is not permitted without expressed written consent. Please respect all creative artists, we love to inspire but please do not steal. Your IP address is: 54.226.120.156


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